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Trust Center

AI Transparency Statement

Last updated: May 11, 2026

Artificial intelligence is a core component of the my859 platform experience. We believe users should clearly understand how AI is used, what AI can and cannot do, and how customer information is handled during AI-assisted operations.

This AI Transparency Statement explains the role of AI within the my859 platform and the principles guiding its use.

How my859 Uses AI

my859 uses artificial intelligence to help users:

  • Organize information
  • Prioritize workflows
  • Summarize communications
  • Draft responses
  • Surface operational insights
  • Improve productivity
  • Prepare for meetings and daily activities
  • Reduce repetitive administrative tasks

AI functionality is designed to assist users, not replace human judgment or decision-making.

Human Review Remains Important

AI-generated outputs may contain inaccuracies, misinterpret context, produce incomplete summaries, generate unintended recommendations, or reflect outdated information. Users remain responsible for reviewing and validating AI-generated outputs before acting upon them.

AI-generated content should not be treated as:

  • Legal advice
  • Medical advice
  • Financial advice
  • Regulatory guidance
  • Guaranteed factual analysis

my859 is a productivity assistance platform, not a substitute for professional expertise or human oversight.

AI Model Training Commitment

Your connected emails, calendar events, prompts, files, communications, and customer data are NOT used to train public or shared AI models. my859 does not contribute identifiable customer content into generalized AI training datasets. AI processing is performed solely to provide functionality directly requested by users within the my859 platform experience. This commitment is foundational to the my859 platform architecture and trust model.

Advertising on the Free plan does not use AI inputs or outputs. Free-plan ad targeting is limited to standard ad-network signals (IP, user agent, page URL within the my859 dashboard). Ad partners do not receive your brief content, message bodies, calendar events, or any text my859 generates on your behalf.

User Control and Integrations

Users maintain control over connected integrations, OAuth permissions, authorized applications, linked services, and data access permissions. Users may revoke integration access at any time through third-party provider settings, connected application settings, or my859 account controls. my859 requests only the permissions reasonably necessary to provide requested functionality.

Responsible AI Design Principles

  • Privacy-first AI processing
  • User transparency
  • Human-centered productivity enhancement
  • Minimized unnecessary data exposure
  • Responsible automation
  • Operational safeguards
  • Continuous improvement

AI and Sensitive Workflows

Because AI systems are probabilistic technologies, my859 should not be used as the sole basis for:

  • Safety-critical operations
  • Emergency response decisions
  • Regulated legal determinations
  • Medical diagnosis or treatment
  • High-risk autonomous decisions
  • Financial trading automation

Users remain responsible for validating outputs before relying on them in sensitive or high-impact scenarios.

Operational Transparency

my859 believes users should understand when AI is involved in platform functionality. AI may be used to generate summaries, recommendations, draft communications, workflow suggestions, productivity insights, and prioritization guidance. As AI capabilities evolve, my859 remains committed to maintaining transparency regarding how AI functionality operates within the platform.

Security and Privacy

my859 applies commercially reasonable safeguards designed to protect customer information during AI-assisted processing. Security practices may include encryption in transit, encryption at rest, access controls, authentication protections, monitoring and logging, and restricted administrative access.

We also attempt to automatically identify and mask personal, sensitive, and financial information (such as passwords, account numbers, credit card numbers, Social Security numbers, and API keys) that may appear in connected data sources before it is included in AI-generated outputs. This is a best-effort technical safeguard and is not guaranteed to catch every instance.

Continuous Improvement

AI technologies evolve rapidly, and my859 continuously evaluates AI quality, reliability, privacy safeguards, transparency practices, user controls, and operational protections. We remain committed to improving both the usefulness and trustworthiness of AI functionality across the platform.

Contact

For questions regarding AI usage, transparency, privacy, or responsible AI practices, contact privacy@my859.ai.